Live Chat – Capture Leads 24/7
Today smart technology has created an on demand environment where customers engage when and where they want. We have found that when businesses engage the way clients prefer, they get more leads.
Peerless has live chat technology that takes advantage of this shift in consumer behavior. Whether is to save time or to reduce sales efforts ; there is a growing trend of consumers that find it more convenient to chat rather than speaking to a customer service person. Chat is quickly emerging as a preferred engagement channel, generating higher levels of customer satisfaction and loyalty and can be tracked completely.
Whatever the time of day, we offer convenient and immediate access to real time online conversations to engage your customers and instantly respond to their queries with personalized assistance. Using Live Chat technology, we provide your website visitors with a conversation platform where they can speak (type) with our our live chat agents, capturing client leads even when your store or business is closed.
Our skilled live chat customer care and sales specialists are always available to meet and greet your customers. Unfortunately website visitors don’t always leave their contact information. Convincing customers to share their personal information and contact details can be a challenge. However once engaged, our live chat lead generation specialists accomplish the task proficiently. The agent can also initiate a direct call between your office and the chat customer. Leads info is emailed immediately and can be integrated into your crm.
When called upon by your visitors our agents engage in a live personalized chat, answering any questions and simply capturing their information. You pay only for guaranteed leads, when we capture (NAP) name, address and phone info.
Improve Client Experience & Make More Money
You get the leads in real time 24/7 -365. Allowing you and your staff to follow up with with a commitment survey to further, qualify and segment your inbound leads for further marketing with email marketing, creating a pipeline of business.
- Live Chat is Convenient for Customers & Builds Credibility
- No AI- Human Chats based in USA
- Turn Key Service = Major Cost Savings; Easy Implementation
- Pay Only For Actual Sales Leads
- Gives Immediate Feedback and Tracking
- Live Chat Increases Conversions and Sales
- Deep Industry Experience Custom Scripting by Vertical
How Does Live Chat Work?
Contact us at 916-450-1335 or firstname.lastname@example.org , select the plan that best suits your needs.
We will go through your website and consult with you to create custom responses, scripts, any special instructions and customize the chat widget for your website and business.
Add code snippets to your website
We will provide a code snippet that you will need to be added to the web pages we want the chat to show up on. This typically takes a few minutes.
Start getting leads
Once setup is complete we will start monitoring your website and start sending you leads in real time via email, text message and/or phone.